Having a problem with the app?
If Carnet Entretien Maison is not working as expected, start by closing and reopening the app.
Also make sure you are using a recent version of the app.
Help & support
Support
Have a question about Carnet Entretien Maison? Find the main information here to solve a problem or prepare a support request.
Documents and photos
Make sure the document or photo you want to add is accessible from your device and that the app has the required permissions when Android asks for them.
Smart Capture
Smart Capture prepares the information it can identify in a document. Results may be incomplete or require correction.
Always check the suggested information before saving the equipment.
Backup and restore
Keep your backup files in a safe location. A backup lets you restore your home record whenever you need it.
Before contacting support
To help us understand your issue quickly, prepare the following information if possible:
- the app feature concerned;
- what you were doing;
- the result you obtained or the message displayed;
- a screenshot if it can help with diagnosis;
- the version of Carnet Entretien Maison you are using.
Contact Maitia Software
Need help?
You can email us at contact@carnetentretienmaison.com for any support request.
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